Legal notice

Legal Notice

Touch Feel by Gaurav Prints

Last updated: 25/09/2026

This Legal Notice sets out the legal information relating to the website www.touchfeel.co.in (the "Site") and the business that operates it. It is published in compliance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and other applicable laws of India.

1. Business & Ownership Details

Business / trade name: Gaurav Prints
Legal entity / proprietor: Alok Kumar Didwania
Type of entity: Sole Proprietorship’
Registered / principal place of business: 5/416, SFS Mansarovar, Jaipur, Rajasthan, 302020, India
GSTIN: 08AEBPD4675H1ZK
Trademark: "Touch Feel" and the "tf" monogram are registered trademarks of the business. [Registration/Application No.: 2861646]
Email: support@touchfeel.co.in
Phone / WhatsApp: +91 72199 09027

The Site is owned and operated by Touch Feel by Gaurav Prints ("we", "us", "our").

2. Nature of Business

Touch Feel by Gaurav Prints designs and sells hand block printed textiles and home décor products, including bedsheets, dohars, quilts, bedcovers, kids' products, table linen, and related items, along with optional customization services.

3. Website Content & Accuracy

We make every reasonable effort to ensure that the information, product descriptions, images, and prices on the Site are accurate and up to date. However, we do not warrant that the content is complete, current, or error-free. Product images are for representation; as our products are handmade, actual colours and prints may vary slightly. We reserve the right to correct any errors and to update or change content, prices, and availability at any time without prior notice.

4. Intellectual Property

All content on this Site — including the "Touch Feel by Gaurav Prints" name and trademark, the "tf" logo, product designs and prints, images, graphics, text, and layout — is the property of Touch Feel by Gaurav Prints or its licensors and is protected under applicable copyright, trademark, and intellectual property laws.

No part of this Site, and none of our designs, prints, or images, may be copied, reproduced, republished, distributed, or used for commercial purposes without our prior written consent. Unauthorised use may result in legal action.

5. Disclaimer of Liability

The Site and its content are provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we disclaim all warranties, express or implied. We shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from the use of, or inability to use, the Site or the products purchased through it, except as expressly provided under applicable consumer protection law.

We are not responsible for the content or practices of any third-party websites or services linked from the Site (including social media, our payment gateway, and courier partners).

6. Payments

Online payments on the Site are processed by our third-party payment gateway, Razorpay. We do not store customers' complete card or banking details. All transactions are subject to Razorpay's terms and policies.

7. Governing Law & Jurisdiction

This Legal Notice, the Site, and all transactions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts at Jaipur, Rajasthan, India.

8. Related Policies

Your use of the Site is also governed by the following policies, which are available on the Site and form part of our terms:

Privacy Policy
Terms of Service
Return & Refund Policy
Shipping & Delivery Policy
Cancellation Policy

9. Grievance Redressal

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of our Grievance Officer are:

Grievance Officer: Prachi Bansal

Touch Feel by Gaurav Prints

Email: support@touchfeel.co.in

Phone / WhatsApp: +91 72199 09027

Any complaint or grievance regarding the Site, a product, or a transaction may be sent to the Grievance Officer, who will acknowledge and address it within the timeframes required under applicable law.